SERVER SUPPORT

Uptime, Speed, & Security

Expert server management for AWS, Google Cloud, and DigitalOcean. We keep your infrastructure running smoothly 24/7.

24/7 Monitoring

Automated alerts for CPU, RAM, and Disk usage to prevent downtime before it happens.

Security Hardening

Firewall configuration, SSH key management, and fail2ban setup to block attacks.

Cost Optimization

Analyzing resources to downsize unused servers and save on your monthly cloud bill (in ₹ or $).

Disaster Recovery

Setting up automated snapshots and testing recovery procedures regularly.

Off-site Backups

Storing encrypted backups in a separate region (S3/Wasabi) ensures data safety even if the data center fails.

Database Tuning

Optimizing MySQL/PostgreSQL queries and indexes to ensure fast response times as data grows.

Service Scope

Included

  • 24/7 Uptime Monitoring Immediate response if your server goes down.
  • Security Patching Updating Linux kernel, SSH, OpenSSL, and core packages.
  • Resource Management Monitoring Disk/CPU/RAM and clearing logs to prevent crashes.
  • Firewall Config Managing UFW/IPTables to block unauthorized access.
  • SSL Management Auto-renewing Let's Encrypt certificates.

Not Included

  • Application Debugging Fixing bugs inside your custom PHP/Python/Node.js code.
  • Cloud Hosting Bill The fees you pay to AWS, Google, or DigitalOcean are separate.
  • DB Architecture Redesigning your database schema for performance.
  • New Server Setup Configuring fresh environments from scratch.

Common Questions

Everything you need to know about our server support services. Can't find the answer you're looking for? Contact our support team.

Our monitoring tools alert us before disk space hits 90%. We will examine the cause (usually logs or backups) and clear them, or recommend resizing the volume.

No, your cloud infrastructure billing remains directly between you and the provider (AWS, DO, Google). Our fee is strictly for management and support.

We have automated 24/7 alerts. If a server stops responding, our on-call engineer receives an immediate notification and begins investigation within 15 minutes.

Yes, our team is certified in AWS, Google Cloud, Azure, and DigitalOcean. We can manage environments across any standard Linux/Windows VPC.

Basic load monitoring is included. Comprehensive load testing (simulating thousands of users) is a separate service we can provide before a major launch or marketing event.

We typically configure daily automated snapshots. For critical databases, we can set up more frequent backups (e.g., every 6 hours) or real-time replication.

Most security patches are applied without downtime (using tools like KernelCare or careful scheduling). If a restart is required, we schedule it during your lowest traffic hours.

Yes! Server migration is one of our specialties. We plan the migration carefully to ensure zero data loss and minimal downtime.

We typically need root/sudo access via SSH keys. We recommend using a bastion host or VPN for enhanced security, which we can help set up.

You can raise a ticket via our portal, email us, or use a dedicated Slack channel for urgent issues.

Our Impact by the Numbers

We partner with ambitious companies to deliver digital transformation that matters.

500+ Projects Delivered
98% Client Retention
10+ Years Combined Experience
class BlumoxTechnologies {
  constructor() {
    this.passion = "Infinite";
    this.quality = "Uncompromised";
  }

  deployFuture() {
    return "Success";
  }
}

Trusted by Leaders

Join the visionaries transforming their industries.

Avinash exceeded expectations in our project, demonstrating exceptional technical skills, innovative solutions, and a strong work ethic. His proactive communication and collaboration ensured project success. We look forward to future collaborations.

AC

Arjun Chopra

Director, Punjab Kesari Group

Avinash came as a blessing in disguise. He demonstrated exceptional professionalism, technical expertise, and a clear understanding of project requirements. I highly recommend him for any website/app development project.

AS

Arti Singh

Founder & Editor, The Head and Tale

Avinash is very helpful in answering questions as well as helping in finding the best solution for any business domain.

VG

Virendra K Gupta

Director, BDEP INDIA (OPC) PVT. LTD

Blumox Technologies played a great role in our website & software development. Avinash is good at what he does. Good luck to the team. Highly recommended!

NA

Nachiket Arora

Vedic Vitals

Very satisfied with the service. Very polite and responsive. Done my website work on time. Thanks a lot!

AP

Avinesh Paliwal

Pleco Migration

Deliver work on time. I am very happy with Blumox Technologies Service.

RG

Rahul Garg

Targus Safety

Avinash is good at his work and knowledgeable on the API integration and website development that I worked with him. He solved critical issues in my projects at ease of time.

PR

Parthibhan R

Head of Digital Marketing Head of Digital Marketing, SkinQure

Let's build something amazing together

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