Terms of Service

Welcome to Blumox Technologies. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Definitions

• "Company," "we," "us," or "our" refers to Blumox Technologies, located at A2/5A, WHS Block 2, Kirti Nagar, New Delhi - 110015, India.
• "Services" refers to all IT services, software development, consulting, and products provided by Blumox Technologies.
• "Client," "you," or "your" refers to the individual or entity using our services.
• "Agreement" refers to these Terms of Service along with any project-specific contracts or statements of work.
• "Deliverables" refers to the work products, software, or services provided under a project agreement.

2. Acceptance of Terms

By accessing our website, engaging our services, or entering into a project agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and clients of our services.

3. Services Offered

Blumox Technologies provides a range of IT services, including but not limited to:

• Custom software development
• Mobile application development (iOS and Android)
• Web design and development
• Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) solutions
• Cloud computing and DevOps services
• SaaS products and platforms
• IT consulting and technical support

Specific services, deliverables, timelines, and pricing will be outlined in individual project agreements or statements of work.

4. Project Agreements and Scope

4.1 Proposals and Quotations

All proposals and quotations provided by us are valid for 30 days from the date of issue unless otherwise specified. Prices are subject to change after this period.

4.2 Scope of Work

The scope of work for each project will be defined in a written agreement or statement of work. Any changes to the scope must be agreed upon in writing and may result in additional charges.

4.3 Project Timeline

We will make reasonable efforts to meet agreed-upon timelines. However, timelines are estimates and may be subject to change due to factors beyond our control, including but not limited to client delays, scope changes, or technical challenges.

5. Client Responsibilities

To ensure successful project delivery, clients agree to:

• Provide timely feedback, approvals, and necessary information
• Designate a primary point of contact for project communication
• Provide access to required systems, platforms, and resources
• Review and approve deliverables within agreed timeframes
• Make timely payments as per the agreed payment schedule
• Ensure that all content, materials, and information provided do not infringe on third-party rights

6. Payment Terms

6.1 Pricing and Invoicing

All prices are quoted in Indian Rupees (INR) unless otherwise specified. Invoices will be issued according to the payment schedule outlined in the project agreement.

6.2 Payment Schedule

Unless otherwise agreed, our standard payment terms are:

• 50% advance payment upon project commencement
• 25% payment upon milestone completion or mid-project review
• 25% final payment upon project completion and delivery

6.3 Late Payments

Payments are due within 15 days of invoice date. Late payments may incur interest charges of 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend work on projects with overdue payments.

6.4 Taxes

All prices are exclusive of applicable taxes (GST, service tax, etc.) unless otherwise stated. Clients are responsible for all applicable taxes.

7. Intellectual Property Rights

7.1 Client-Owned IP

Upon full payment, clients will own the intellectual property rights to custom deliverables created specifically for them, subject to the following:

• We retain rights to any pre-existing code, frameworks, libraries, or tools used in the project
• We retain rights to general methodologies, processes, and know-how developed during the project
• We may use the project as a portfolio piece unless otherwise agreed in writing

7.2 Company-Owned IP

We retain all rights to our proprietary tools, frameworks, templates, and methodologies. Clients receive a license to use these as part of the delivered solution but do not acquire ownership rights.

7.3 Third-Party Components

Projects may include third-party software, libraries, or services. Clients are responsible for complying with the licensing terms of such components.

8. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the engagement. This obligation survives the termination of the agreement.

9. Warranties and Disclaimers

9.1 Service Warranty

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. We will correct any defects in deliverables reported within 30 days of delivery at no additional charge.

9.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability for any claims arising from our services shall not exceed the total fees paid by the client for the specific project giving rise to the claim
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities
• We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control

11. Indemnification

Clients agree to indemnify and hold harmless Blumox Technologies, its officers, employees, and agents from any claims, damages, or expenses arising from:

• Client's use of our services
• Client's breach of these Terms
• Content, materials, or information provided by the client
• Infringement of third-party rights by client-provided materials

12. Termination

12.1 Termination by Client

Clients may terminate a project with 15 days' written notice. Upon termination, clients are responsible for payment of all work completed up to the termination date, plus any non-refundable expenses incurred.

12.2 Termination by Company

We may terminate a project if:

• Client fails to make payments when due
• Client breaches these Terms or the project agreement
• Client fails to provide necessary cooperation or information
• Continuation of the project becomes commercially impractical

12.3 Effect of Termination

Upon termination, we will deliver all completed work to the client upon receipt of payment for services rendered. Any advance payments for incomplete work may be refunded at our discretion, minus costs already incurred.

13. Support and Maintenance

Post-delivery support and maintenance services are not included in the initial project fee unless explicitly stated in the project agreement. Ongoing support can be arranged through separate maintenance agreements.

14. Data Protection and Privacy

We are committed to protecting your data and privacy. Our data handling practices are outlined in our Privacy Policy. By using our services, you consent to our collection and use of information as described in the Privacy Policy.

15. Modifications to Services and Terms

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We may also update these Terms periodically. Continued use of our services after such changes constitutes acceptance of the modified Terms.

16. Dispute Resolution

16.1 Negotiation

In the event of any dispute, both parties agree to first attempt to resolve the matter through good-faith negotiation.

16.2 Mediation

If negotiation fails, parties agree to attempt mediation before pursuing legal action.

16.3 Jurisdiction

These Terms are governed by the laws of India. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

17. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or pandemics.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, together with any project-specific agreements and our Privacy Policy, constitute the entire agreement between the parties and supersede all prior understandings or agreements, whether written or oral.

20. Contact Information

For questions about these Terms or our services, please contact us:

Blumox Technologies
A2/5A, WHS Block 2, Kirti Nagar
New Delhi - 110015, India
Email: [email protected]
Phone: +91 999 002 6008

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.